Making a complaint

What to do if you’re unhappy with our organisation or our work. 

We take complaints very seriously and will aim to respond to any feedback as quickly as possible.

How to complain

If your complaint falls within our area of consideration, you can contact us by:

Telephone: 029 2032 0500


What you can complain about

There are a number of matters that we will consider complaints about, you can download our guidance leaflet to find out more.