Accessibility statement

This accessibility statement applies to

This website is run by Audit Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings.
  • zoom in up to 400% without the text spilling off the screen.
  • navigate most of the website using just a keyboard or speech recognition software.
  • skip to main content. All our pages have a skip to main content function at the top of each page, allowing you the option to bypass the main navigation. To access this feature, press the tab key when the page first loads and then press the enter key to select. 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • experience responsive design. Our website is accessible on mobile and tablet devices. The design of the site will change to fit most dimensions of a screen. On a mobile device, our main menu can be accessed from the small hamburger button, made up of 3 horizontal lines in the top right-hand corner of any page.
  • access text alternatives. This website and our publications use images and other visuals to convey information. Where possible, we have provided text alternatives to allow anyone using assistive technology to access the information. 
  • navigate most of the website using text-to-speech software- we have installed ReadSpeaker’s webReader, which allows visitors to instantly convert online content to audio on our website. Click on the icon in the lower corner of our website to try this out, and take advantage of the full range of useful webReader features [opens in new window], including, translation, read-on-hover and word look-up.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible.

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software

A full list is given in the ‘non-compliance’ section below.

We aim to review and improve every page on the website by the end of 2024.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, or in a different language:


call: 029 2032 0500

Please tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

We’ll consider your request and get back to you in 5 days.

We’ll do our best to address your accessibility requirements in line with our Reasonable Adjustments Policy

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Audit Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative due to a recent website style change, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by December 2024. When we publish new content we’ll make sure our use of images meets accessibility standards.

Elements of the website are missing discernible text. This fails WCAG 2.4.4 Link Purpose (In Context) and WCAG 4.1.2 Name, Role, Value: Links must have discernible text. 

At 200% zoom and more, the keyboard focus is not visible on the hamburger menu. This fails WCAG 2.4.7 Focus Visible.

We plan to fix these by December 2024.

Unsupported browsers

Some parts of our website may not display properly on Internet Explorer versions 6, 7 and 8. Microsoft no longer supports these versions. We recommend that you upgrade to a newer version or try a different browser, if you are experiencing any issues.

Third-party products and websites

Some parts of our website may require the use of third-party software. Our website may also contain hyperlinks to external third-party websites, for your convenience. We have no control over the content published on third-party websites or their products. Please refer to the provider’s website for support information.

Disproportionate burden

None at present.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many documents on our website are not accessible in a number of ways including missing text alternatives and missing document structure.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix documents older than 23 September 2018.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations [opens in new window].

What we’re doing to improve accessibility

We’ve recently updated our website to a newer version of Drupal after the previous version reached the end of its lifespan. We’ve also revamped the style of our website to provide a better user experience to all users. 

We are committed to promoting digital inclusion, including through meeting the Web Content Accessibility Guidelines level 2.1 AA (WCAG 2.0) [opens in new window] success criteria. 

Our new site is currently being improved to meet WCAG 2.1. We will complete this work Winter 2024.

Preparation of this accessibility statement

This statement was prepared on 2 September 2020. It was last reviewed on 25 April 2024.

This website was last tested on 13 October 2023 against the WCAG 2.1 AA standard.

The test was carried out by the Government Digital Service.

A sample of pages were tested using automated testing tools by our website team. We have incorporated the elements from the Government Digital Service report that we received recently.

We have also carried out our own accessibility audit of our website using online accessibility evaluation tools WAVE and Axe.