Good Practice

Bilingual slide showing the title of the event, the date and a melting planet depicted within a laptop screen.
Responding to the Climate Emergency in Wales

Recording and resources from the Responding to the Climate Emergency in Wales online event held on 16 May 2022.

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    Direct Payments Provision

    Recording and resources from the Direct Payments Provision Event held on 6 April 2022

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    Covid Perspectives: Engagement and Communications

    A recorded discussion on Engagement and Communications during the covid pandemic with speakers from Hywel Dda University Health Board.

    The speakers are: Mandy Rayani (Director of Nursing, Quality and Patient Experience), Mandy Davies (Assistant Director of Nursing & Quality Improvement), Yvonne Burson (Assistant Director of Communications), Rebecca Griffiths (Head of Engagement) 

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    Covid Perspectives: Councillor Andrew Morgan, Rhondda Cynon Tâf

    A recorded conversation with Councillor Andrew Morgan, Leader of Rhondda Cynon Tâf County Borough Council.

Showing 40 of 60 Resources
  • digital
    How technology is enabling collaborative working across public services
    The seminar also shared examples of organisations that are maximising the use of digital technology, enabling them to deliver services that…
  • aaa
    Leading organisations in challenging times
    We hosted a seminar with Professor Dave Snowden, as part of a commitment to support knowledge exchange and bring global practices and…
  • aaa
    Agile working
    The benefits of agile working practices are more relevant than ever with the current economic climate.
  • governance
    Webinar: Internal Audit Arrangements at Town and Community Councils in Wales
    This webinar was a great opportunity for councils to come together either as individuals or in groups to seek clarity on the points the…
  • Services
    Innovative approaches to public services in rural communities
    The seminar is framed around the 7 well-being goals of the WFG Act and is aimed at all public services in Wales. The ideas and approaches…
  • People
    Making an equal Wales a reality
    An all Wales study, the focus of which is yet to be determined, will follow in early spring, reporting in 2021 with a follow up event. This…
  • aaa
    Webinar: Future proofing public services
    We discussed how strategic and operational decision makers must balance the needs of today with the needs of tomorrow. This webinar was…
  • Finance
    Working in partnership to combat fraud
    This seminar shared investigation techniques, intelligence and the use of data analytics in fraud prevention and detection. It was aimed at…
  • People
    Supporting people in their communities: Reducing unnecessary hospital admissions
    This seminar showcased positive partnership projects which have supported individuals in maintaining good health and preventing the need to…
  • governance
    Webinar: Preparations in Wales for a ‘no deal’ Brexit
    This event was held in partnership with the Welsh Local Government Association and the Welsh NHS Confederation. 
  • digital
    Webinar: Let's talk cyber security
    This webinar was aimed at those who have ultimate governance and assurance responsibilities at board level to enable public services to…
  • Services
    Young people influencing decisions about what matters to them
    In partnership with Inspection Wales and the Children’s Commissioner for Wales, the Good Practice Exchange hosted an event which…
  • Services
    Future Generations Bill Seminar
     This seminar helped the Welsh public sector prepare for the Future Generations Bill.
  • People
    Can the Social Economy save us?
    The Good Practice Exchange hosted a webinar with a live audience where our very own Chris Bolton shared the learning from his Winston…
  • governance
    Leading programmes and projects
    Understand how to lead, not just manage, successful programmes and projects. 
  • People
    Mutual Benefits: Building a Co-operation Between Wales and the Basque Country
    This conference was be delivered in partnership with the Wales Co-operative Centre and Cardiff University Business School. It provided the…
  • digital
    Why using data effectively enables better decision making: Webinar
    The Well-being of the Future Generations Act wants us to think and act differently, and this means using different data and thinking about…
  • People
    Building Resilient Communities
    In partnership with the Wales Co-operative Centre, we looked at the rise in the number of communities that have taken ownership of their…
  • People
    Working in partnership: Holding up the mirror
    This seminar, jointly delivered with Academi Wales, focused on ‘holding up the mirror’ so that the design and delivery of a service is…
  • digital
    Inspiring public services to achieve independence and well-being through digital ambition
    In partnership with Y Lab, Digital Communities Wales and WLGA, delegates discovered how the use of digital in public services help to…

We do this by holding free shared learning events, webinars and podcasts.

They enable delegates to share and learn from each other:

  • on the day
  • remotely through social media 
  • through continued discussions post-event, and
  • by accessing our event outputs and guides.

Our programme of shared learning events focusses on topics that are common across public services. These topics align with many of our studies and contribute towards our organisation’s strategic objectives.

They also underpin the ways of working and goals of the Well-being of Future Generations (Wales) Act 2015 [opens in new window]Social Services and Well-being (Wales) Act 2014 [opens in new window] and the Environment (Wales) Act 2016 [opens in new window].

We recognise that organisations are at different stages of design and delivery of public services. This is an important focus for our events.

We believe in adapting not adopting – there’s no need to reinvent the wheel but equally, one size won’t fit all.