10 Opportunities for Resetting and Restarting the NHS Planned Care System

17 Sep 2020 - 3:25pm

Our report found that many patients still face long waiting times, but there is now a unique opportunity to build a better planned care system. 

What we did

When the UK entered lockdown in March 2020 we were concluding our work to follow up progress against our 2015 reports on waiting times for elective care and orthopaedic services

We have reframed the findings and key messages from both reviews to inform the emerging plans for restarting planned care and the wider discussions on what a post COVID-19 NHS needs to look like. In this report we present ten key opportunities – five longer-term opportunities to reset the system and five immediate opportunities to restart the system

Taking these opportunities will help create sustainable changes to the system of NHS planned care in way that aligns well with the five ways of working set out in the Well-being of Future Generations Act, namely focusing on the long-term, collaboration, integration, prevention and involvement



Some progress has been made in specific areas but we have not seen the sorts of whole system change that is needed to make the planned care system sustainable.


Adrian Crompton, Auditor General

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