Making sense of a crisis: Learning from the COVID-19 pandemic
Welcome to our online week of learning, good practice and ideas.
During the course of this week, we’ll be sharing a number of useful resources with you, including pre-recorded video interviews with colleagues across public services, blogs, podcasts and we have a number of live events that you can get involved in.
The themes we’ll be covering this week are:
- The role of communities during the COVID-19 pandemic
- Crisis Governance
- Dynamic Strategy
- The impact of COVID-19 on the workforce
- Communication and engagement
Crisis Governance
Videos
Blogs
Local council democracy – coming out of lockdown
Many more services are moving online, but is everyone travelling at the same speed?
Dynamic Strategy
Videos
Blogs
Dancing to a new beat: the next phase of public services’ response to COVID-19
International lessons for Welsh public bodies in responding to and recovering from COVID-19
Doing it Differently, Doing it Right
Part 1: COVID-19 a catalyst for positive change?
Part 2: COVID-19 a catalyst for positive change?
The impact of COVID-19 on the workforce
Videos
Blogs
Libraries - it's not just about the books
The Warm Light of Autumn
Access all our updates and articles around Coronavirus, including challenges and changes, as well as our ongoing learning project.
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How are we managing the pandemic in Wales?We look at public services’ response to the challenges of Test, Trace, Protect, Personal Protective Equipment and Vaccinations. -
How are we managing the pandemic in Wales?We look at public services’ response to the challenges of Test, Trace, Protect, Personal Protective Equipment and Vaccinations.
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We reflect on the past year on all things COVID-19 and the public sectorJoin us for our COVID-19 learning week -
We reflect on the past year on all things COVID-19 and the public sectorJoin us for our COVID-19 learning week
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Part 2: COVID-19 a catalyst for positive change?Recovering with ambition: How COVID-19 has acted as a catalyst for positive change, some examples from outside Wales. -
Part 1: COVID-19 a catalyst for positive change?How COVID-19 has acted as a catalyst for positive change, a framework for evaluating and moving forward with some examples from North Wales. -
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We need your views: #YourTownYourFuture survey launchedHelp your local town by completing our survey -
We need your views: #YourTownYourFuture survey launchedHelp your local town by completing our survey
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The Warm Light of AutumnHow creative writing helps make sense of the world and improve mental health, from prisoners to the public service workforce. -
Cyber resilience is everybody’s business (even Billy Idol!)A follow on from our Cyber Resilience webinar in September. -
Powys Library Services during COVID-19 – what we’ve learnedOur Good Practice Team recently interviewed Powys Library Services about how they have responded to lockdown and the COVID-19 pandemic. -
Can Wales cope with the financial impact of the pandemic on local government?We’ve published three pieces of work around Local Government finances in Wales -
Volunteering is a two-way process that makes a difference to everyone involvedMy recent experiences have deepened my personal learning; in governance, communication, control and the hidden talents within a community. Let me explain. -
Libraries - it's not just about the booksSince our Twitter thread about library services back in July, lots of things have changed. -
Our webinar on public bodies’ cyber resilience during lockdownJoin us for our free webinar on 23 September. -
Leaving the cave...The outdoors boosts our wellbeing and helps us cope with the effects of the coronavirus (COVID-19) pandemic but how easy is it to get out and enjoy open spaces? -
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Final Accounts auditing from homeLucy Herman recounts her experiences leading the audit of Public Services Ombudsman for Wales -
International lessons around COVID-19We look at how other countries and their public bodies have dealt with the pandemic -
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Dancing to a new beat with COVID-19We look at the next phase of public services’ response to the pandemic -
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Governance arrangements at a local level during a pandemicWe look at how councils have had to make some rapid decisions about how best to run their services during COVID-19. -
The impact of COVID-19 on our mental healthWe discuss the mental pressures and challenges we face during the pandemic and share some learning in our latest blog around COVID-19. -
Welsh Government COVID-19 fundingThe Coronavirus has had a profound impact on life in Wales and across the world. Public finances are no exception. -
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COVID-19: Test, Trace, Protect – how easy is it to access information?We look at how councils and health boards have been signposting people -
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