Promoting and signposting Test, Trace and Protect well can make testing more effective and can help prepare citizens to react appropriately if contacted by tracing teams.

It can also reduce unnecessary phone calls and free up staff time. We realise that there are lots of different ways that information on testing is being shared including on social media, and that citizens might also look for information from different sources such as web searches or by telephone.

Hi, my name is Jen.  I’m a financial auditor, musician, a dog pawrent, and a member of the Lesbian,Gay,Bisexual,Transgender,Queer (LGBTQ+) community.

In light of it being pride month, I thought I should share some of my experiences.  Emphasis here on the ‘my’ – I am very aware that each person’s experience as a LGBTQ+ individual can be very different.

About the COVID-19 learning project and some emerging themes on re-introducing service delivery

The purpose of this project is to support public sector efforts by sharing learning through the pandemic. This is not an audit project, it is intended to help prompt some thinking, and hopefully practice exchange. Our first output from this project sets out some learning as some services, closed down as the pandemic took hold, have begun to re-open.

Last year I wrote an internal blog about the International Day for the Elimination of Racial Discrimination, which sparked some interesting discussions. I was recently asked if I fancied updating my blog, reflecting on our shared thoughts. Then the pandemic hit, and other priorities took over and it fell by the wayside. Never mind I was told, there’s a day for everything (they were right, 18 May is ‘No Dirty Dishes Day'! I can get onboard with that!).