Page title wording with a stylised daffodil in Audit Wales corporate colours of white and orange on a grey background
A Wales of Vibrant Culture and Thriving Welsh Language

A Wales of Vibrant Culture and Thriving Welsh Language:

A society that promotes and protects the vibrant cultures, heritage, and…

  • visual image - two people, weighing scales and tick boxes on a document
    Making Equality Impact Assessments more than a tick box exercise

    Done well, EIAs are more than a means to show compliance. They support the growth of a mind-set and culture that put issues of equality at the heart of decision-making and policy development. 

    However, what we have seen and heard tells us that public bodies in Wales tend to use their EIAs defensively. Too often, they seem like a tick box exercise to show that the body has thought about equality issues in case of challenge. While legal challenge is of course an important risk to manage, this approach means public bodies are not using EIAs to their full potential, especially in terms of promoting equality and cohesion. 

    This shared learning event aims to assist public bodies to improve use and application of EIAs beyond an exercise in compliance by bringing people together from across public services to share ideas, learning and knowledge. 

  • Speech bubbles representing conversation in the Audit Wales corporate colours of Orange and Grey., Laptop in one speech bubble represents digital speech and an online conversation.
    Covid Perspectives: Staff Wellbeing

    A discussion on staff wellbeing during the pandemic with Speakers from Hywel Dda University Health Board.

    The speakers are Lisa Gostling, (Director of Workforce and Organisational Development), Suzanne Tarrant (Consultant Clinical Psychologist), Christine Davies (Assistant Director of Organisation Development), and the conversation is hosted and facilitated by Phil Jones of Audit Wales.

  • visual image to describe poverty - a plate with no food, a piggy bank and digital tools
    Tackling Poverty in Wales: responding to the challenge

    Poverty is multidimensional, complex, growing and impacting more people in Wales.

    Even before the current cost of living crisis, almost one in four people in Wales live in poverty meaning they get less than 60% of the average wage. That is about 700,000 of our fellow citizens. That level of relative poverty has remained unchanged for decades.

    Poverty can mean having no money in your pocket, your children going to school hungry, or to bed without enough food. It can mean not being able to afford a winter coat or heat your home, and often living for years without work or hope, cut off from opportunities and change.

    The causes of poverty can also be structural, derived and enhanced by the way society and the economy is framed and works which helps create a cycle that make it more difficult for some people to provide for their families and keeps them trapped in hardship. These structures drive disparities in access to transportation, education, childcare, health care, high-quality jobs, and affordable housing.

    Some of these consequences – for instance social isolation, exclusion, powerlessness, physical and emotional wellbeing – can extend and perpetuate poverty, making it difficult, if not impossible, for people to escape its impact. And often the way policies and services both within the public and private sector are set and delivered can make the situation far more challenging.

Showing 60 of 64 Resources
  • digital
    Why using data effectively enables better decision making: Webinar
    The Well-being of the Future Generations Act wants us to think and act differently, and this means using different data and thinking about…
  • People
    Building Resilient Communities
    In partnership with the Wales Co-operative Centre, we looked at the rise in the number of communities that have taken ownership of their…
  • People
    Working in partnership: Holding up the mirror
    This seminar, jointly delivered with Academi Wales, focused on ‘holding up the mirror’ so that the design and delivery of a service is…
  • digital
    Inspiring public services to achieve independence and well-being through digital ambition
    In partnership with Y Lab, Digital Communities Wales and WLGA, delegates discovered how the use of digital in public services help to…
  • Finance
    Grants management mini-guides
    The guides advise you of what you should consider at each stage of the grants ‘lifecycle’ and outline the benefits for you.
  • People
    Adverse Childhood Experiences: Small Steps, Big Change
    Following on from our previous webinar, we considered what an ACE/trauma-informed approach is all about and how delegates could apply this…
  • Services
    How you manage risks around organisation change, service transformation and innovation
    The culture and behaviours associated with ‘taking well-managed risks’ are relevant at both an individual level as well as at the…
  • People
    Moving from outputs to outcomes
    This was the first in a series of webinars looking at different aspects of how public services can use an outcome focussed approach to…
  • Services
    Sustainable procurement
    Over the next decade, Welsh public services will spend over £60 billion in procuring a range of goods, services and works. What do public…
  • Finance
    Building financial resilience in public services
    Organisations need to put greater emphasis on flexibility, adaptability and a long-term perspective in their financial management. This…
  • Services
    How different methods of engagement can help involve the citizen in public service delivery
    As we have so many diverse communities in Wales, it is important that we adapt the way we communicate and engage with groups accordingly.
  • Finance
    Early closure of local government accounts
    This seminar formed part of our ongoing programme focusing on the early closure of accounts and what it means for local government bodies.
  • People
    Public services need to identify steps that can be taken to give every child in Wales the best start in life and break inter-generational…
  • governance
    The role of scrutiny in relation to the WFG Act
    In partnership with WLGA, Welsh Government, Welsh NHS Confed and the Office of the Future Generations Commissioner we considered Governance…
  • Services
    Using alternative delivery models to deliver public services
    Delivered in partnership with Community Housing Cymru, Welsh Local Government Association, Wales Council for Voluntary Action, Welsh NHS…
  • digital
    Integrating information technology through open standards
    Open Standards make it easier for systems to work together and exchange data. They can help public services to integrate, collaborate and…
  • governance
    Governance: Supporting improvement across complex public service delivery
    In partnership with the Welsh Government and ICAEW, we are holding a series of webinars to support public services in improving their…
  • digital
    Improving digital leadership and ownership
    This seminar demonstrated the important role of digital in the delivery of effective public services that are fit for the 21st Century.
  • Services
    Benefits realisation webinar
    Public Services spend millions of pounds on projects that never get finished. Often, the reason has nothing to do with the quality of the…
  • Services
    Designing effective services for frequent users
    Frequent users of public services are those who regularly contact a specific or a range of public services. They make up a significant…

Good Practice blogs

We do this by holding free shared learning events, webinars and podcasts.

They enable delegates to share and learn from each other:

  • on the day
  • remotely through social media 
  • through continued discussions post-event, and
  • by accessing our event outputs and guides.

Our programme of shared learning events focusses on topics that are common across public services. These topics align with many of our studies and contribute towards our organisation’s strategic objectives.

They also underpin the ways of working and goals of the Well-being of Future Generations (Wales) Act 2015 [opens in new window]Social Services and Well-being (Wales) Act 2014 [opens in new window] and the Environment (Wales) Act 2016 [opens in new window].

We recognise that organisations are at different stages of design and delivery of public services. This is an important focus for our events.

We believe in adapting not adopting – there’s no need to reinvent the wheel but equally, one size won’t fit all.