We are looking at practice across public sectors, to see how organisations are responding to the impact of COVID-19 and how they are working differently to provide services.

In May, the Welsh Government published new spending plans in response to COVID-19.

This was the first time the Welsh Government has ever produced a Supplementary Budget in May. In most years, the First Supplementary Budget is a very technical exercise, with limited changes in spending plans.

But this year’s Budget update is different. It sets out plans for £2.5 billion of new spending to support the response to COVID-19. This represents an increase of more than 10% in the Welsh Government’s budget: a level of annual increase that is without precedent.

Promoting and signposting Test, Trace and Protect well can make testing more effective and can help prepare citizens to react appropriately if contacted by tracing teams.

It can also reduce unnecessary phone calls and free up staff time. We realise that there are lots of different ways that information on testing is being shared including on social media, and that citizens might also look for information from different sources such as web searches or by telephone.